Wave of Resort Hotels Hits the Southeast
High-priced hotel projects are vying for business in the Southeast's hottest markets.
Matthew Workman

George Bernard Shaw was once quoted in the New York Times as saying, "The great advantage of a hotel is that it is a refuge from home life." While that might be true, there are a variety of other factors -- including the thriving economy and an increase in business travel -- driving more people than ever before to stay at these havens away from home. To accommodate the demand, a wave of resort hotels is swelling around the region.

Many national hotel chains and developers are entering new markets in the Southeast, while others are simply expanding their presence. Some of these new hotels will be located in vacation hot spots and others will be found in areas looking to make their mark on the tourism trade. And still other hotel projects are opening with the intention of gaining a share in the flourishing meetings and convention industry. There is one thing, however, that all of these hotels, resorts and inns have in common -- they plan on succeeding by being bigger and better than the competition.

Movies and The Mouse

Since the addition of Universal Studios and MGM, Orlando has been dubbed "Hollywood East" by many in the entertainment industry. Combine that with the international appeal of Walt Disney World, and Orlando has become the top vacation destination on the planet. The city's 1999 combined domestic and international visitor figure reached a record high of 42.6 million people -- a 10.1 percent increase over the previous year, according to the Orlando/Orange County Convention & Visitors Bureau. To accommodate this massive influx of visitors, Orlando has over 100,000 hotel rooms, more than three-quarters of which are located near or at the movie studios and Walt Disney World. The total number of rooms in Orlando is expected to increase to more than 125,000 by the end of 2003.

Who's leading the way in this new development? Mickey and his group, of course. Being developed in three phases, Disney's Animal Kingdom Lodge strives to recreate the feel of a South African wilderness reserve lodge. Its first phase of 754 rooms will open in April 2001, 139 more rooms will open the following month, and the final 400 rooms will be ready in July 2001. Guests will enter the lobby of the six-story lodge on the third floor, from where they can look through a huge picture window or stand on an elevated rock outcropping and survey more than 62 species of animals -- including giraffes, zebras, gazelles and ostriches -- roaming on 30 acres of land.

Less than a year after opening the Animal Kingdom Lodge, Disney will unveil its Pop Century Resort, which will have 5,760 rooms spread across 20 buildings. It will be built in two phases, with the first phase of 2,880 rooms scheduled to open in late 2001 or early 2002. Each pair of buildings at the resort will be themed to a different decade, from the 1900s to the 1990s, taking guests on a journey through American popular culture.

Another popular Orlando attraction, Universal Studios Escape, will be home to a new 654-room Hard Rock Café Hotel. In addition to the hotel's ideal location in the center of Universal's theme parks, the Hard Rock brand name will keep rooms full, according to Michael Sansbury, Loews Hotels' regional vice president. "People are familiar with it; they know that it represents informality and good times," he says. The Hard Rock Hotel is the second of three projects being developed as a joint venture between Universal and New York-based Loews Hotels. The 750-room Portofino Bay Hotel opened last year, and a 1,000-room Royal Pacific Resort is currently under development.

Randy Miller, vice president of sales and marketing at Opryland Hotel Orlando, is excited about the continued growth in the area, particularly with the city's increased popularity for meetings and conventions. "We're in the very best location within the very best convention destination," says Miller. "It's an incredible meetings/ conventions market and growing every day. So we're taking advantage of a demand that is already there."

Scheduled to open February 2002, Opryland Hotel Florida is situated in Kissimmee, just five minutes from the main gates of Walt Disney World. The hotel will feature 1,400 guest rooms, including 115 suites, and four acres of gardens under glass. But more importantly, according to Miller, Opryland will have 400,000 square feet of convention and meeting space, including a 178,000-square-foot exhibition hall. "It puts us at a very, very distinct advantage over and above our competitors," boasts Miller. "We're taking business from our competitors and from the convention center because there are so many groups that need 75,000 or 100,000 square feet, and they feel like they're too small to go to a big convention center. This way they can have it all under one roof."

Aside from the world of roller coasters and movie sets, downtown Orlando is quietly burgeoning into a world-class destination for business travelers. At the forefront of this new growth is the Embassy Suites Hotel Orlando-Downtown, located in Orlando's central business district at Lake Eola. The hotel, which opened in October, has 167 two-room suites, including two presidential suites, plus 10,000 square feet of meeting space. Embassy Suites, an upscale brand from Hilton, now has six locations in the Orlando area.

The Westin Grand Bohemian, a 250-room four-star hotel being developed by The Kessler Enterprise, will make a grand entrance into downtown Orlando in March 2001. Located on South Orange Avenue, across from Orlando's City Hall, the hotel will offer 9,600 square feet of meeting space and high-speed Internet access in every room. Using the theme "An Experience in Art and Music," the Westin Grand Bohemian will feature rare artwork from the personal collection of Richard Kessler, president and CEO of The Kessler Enterprise.

Florida's Fascination

Orlando isn't the only city in Florida where hotels are rising into the skyline. Developers from all over the country are finding areas throughout the Sunshine State with under-served transient populations. One such developer is HBE Corporation of St. Louis, Missouri. HBE is building Adam's Mark Jacksonville on the north bank of the St. John's River. On schedule to open February 2001, the 966-room hotel will be the area's largest and will play a large role in attracting meetings and conventions to the city. The Adams Mark will be the only hotel in Jacksonville to boast 110,000 square feet of meeting space and 21,000 square feet of outdoor event space.

Chicago-based Hyatt Hotels will open its 11th Florida property in the fall of 2001. Hyatt Regency Coconut Point will be located in Bonita Springs, which is on the Gulf Coast near Naples. As part of Pelican Landing, a master-planned community being developed by WCI Communities, the 450-room resort will offer guests access to an adjacent 18-hole championship golf course being jointly developed and owned by Hyatt and WCI.

Advance a little further south to the beautiful beaches of Miami, and extravagance becomes the norm. Hotels continue to outdo each other in terms of size, service and, of course, style. Opening this month, the 24-story Mandarin Oriental, Miami excels in each department. A $100 million joint venture between Mandarin Oriental International and Miami-based Swire Properties, the hotel is situated on Miami's prestigious Brickell Key. The five-star Mandarin Oriental, Miami will feature 329 guestrooms and suites, many with terraces overlooking Biscayne Bay, a health center with two tennis courts and a full-service pampering spa.

On Brickell Avenue and 14th Terrace, just down the street from the Mandarin Oriental, New York-based Millenium Partners is teaming with local developer Terremark to build a 794-foot tall Four Seasons Hotel & Tower, which will dramatically affect the downtown waterfront skyline. Scheduled to open in 2002, the project is expected to encompass 1.5 million square feet to be developed at a cost of $379 million. In addition to a 222-room Four Seasons hotel, the 64-story building will hold 200,000 square feet of office space, 176 residential condominiums, 84 Four Seasons condominium/hotel units, and a 45,000-square-foot fitness and spa facility.

In the heart of booming West Miami, near the international airport, Bass Hotels & Resorts, The Americas and El Salvador-based Grupo Real have combined to open the Inter-Continental Miami Airport West hotel. The $35 million, five-star hotel is dedicated to meeting the needs of traveling executives. Each of its 150 rooms has three phones equipped with data ports and high-speed Internet access.

Rocky Top Resorts

The new hotels in Florida are projects one would probably expect from the tourism capital of the world. More surprising might be the recent surge in development that's sweeping through Tennessee. There's been an outpouring of construction dollars devoted to hospitality in the state that's probably more well-known for its industrial and warehouse properties. Perhaps even more unexpected is the fact that most of these new hotels are being built in places other than Memphis, the Volunteer State's largest city.

Nashville, the state's capital city, is seeing the most activity, led by the Nashville Marriott Hotel at Vanderbilt University, near the corner of West End Avenue and Natchez Trace. Being developed by Atlanta-based Hardin Capital, LLC, and Washington, D.C.-based Marriott International, this 11-story, 307-room hotel is scheduled to open in October, 2001. It will be part of Hines' 2525 West End project, which includes a 14-story, 300,000-square-foot office building, 65,000 square feet of upscale retail and two new parking garages.

Now home to professional hockey and football teams, Nashville is attracting sports enthusiasts from around the Southeast. To help accommodate these new visitors, Hilton Suites Nashville Downtown opened its 330 two-room suites in October adjacent to the Gaylord Entertainment Center and in close proximity to the new Adelphia Coliseum. Developed by Turnberry Associates of Aventura, Florida, the Hilton Suites includes more than 14,000 square feet of meeting space, the well-known Palm Restaurant, and Eddie's Sports Grille, a restaurant and bar concepted by Tennessee Titans' running back Eddie George.

For those who prefer music to football, Memphis-based Development Services Group is opening a $26.5 million Embassy Suites at 1811 Broadway, near Music Row. Scheduled to open June 2001, the 270,000-square-foot hotel will feature 208 suites and approximately 3,500 square feet of meeting space. Dan McEwan, vice president of Development Services Group, has seen the Music City emerge into the development spotlight over the last five years. He attributes the boom to a variety of factors, including the expansion and success of the country music industry and Music Row, the revitalization of downtown and the arrival of big-time professional sports. However, McEwan is hesitant to compare Nashville's growth with the course that Orlando has taken. "Walt Disney brought so much attention to Orlando," he says. "If Nashville continues down the track it's on, I believe it could look much more like Atlanta."

About 125 miles southeast of Nashville lies the quaint town of Chattanooga. Known more for the Chattanooga Choo-Choo, the city isn't usually considered a feasible destination for national conferences and meetings. That's all about to change. Benchmark Hospitality and Hines Interests are building what is sure to be the center of activity in eastern Tennessee for years to come -- The Chattanoogan. Expected to open April 2001, the $43 million, 210,000-square-foot hotel will include 202 guest rooms and suites and a 25,000-square-foot conference center. The City of Chattanooga has helped to finance the project in an effort to revitalize the downtown area. It may bring a boost to the entire region, as Chattanooga is only about a two-hour drive from key markets such as Atlanta, Nashville, Birmingham and Knoxville.

"If you look at the Chattanooga market, you might make the determination that there isn't a demand for this project," notes Eric Whitson, director of sales and marketing at The Chattanoogan. "But if you set your sights a little farther out in the region, you see that there's a real void in high-quality meeting facilities." To further the renaissance, ground will be broken this month on a $45 million expansion of the convention center. The city hopes these projects will act as a catalyst for growth in terms of retail, restaurants and entertainment venues.

"There have been a lot of properties bought up on the south side in anticipation of us opening up," says Whitson. "It'll be interesting to see what people are going to do with these."

Puttin' on the Ritz


If there is one hotel brand that is synonymous with elegance and luxury, it's Ritz-Carlton. Recognized throughout the world for exquisite attention to detail and impeccable service, Atlanta-based Ritz-Carlton manages hotels that are often the choice for travelers seeking a little more than a good night's rest. Until lately, however, the Southeast has given Ritz seekers only a handful of choices, with nine locations around the region. By the end of next year, the signature Ritz-Carlton service will be available in six additional distinctive properties.

Not surprisingly, Florida will be the recipient of many of the new openings. Scheduled to open March 2001, the Ritz-Carlton, Coconut Grove will be located in twin towers overlooking Biscayne Bay in Miami. The 115-room hotel is being developed by Grove Ocean, LLC, a group owned by the president of McCann of South Florida, the project's general contractor.

The McCann group is also teaming with Flag Finance and Investment and Lion's Stone to open a 380-room Ritz-Carlton on Miami's South Beach. Scheduled for completion in summer 2001, the hotel will occupy the former DiLido Hotel building after an extensive $100 million renovation and expansion.

On the west coast of Florida, the 295 rooms of The Ritz-Carlton, Naples Golf Resort will overlook Tiburón, a 36-hole golf course designed by Greg Norman. Opening late 2001, the 287,000-square-foot hotel is being developed by Host Marriott, which also owns a 463-room Ritz-Carlton less than five miles away. According to Greg Larson, vice president of finance and investor relations at Host Marriott, the two projects offer guests the choice of beach combing on the Gulf of Mexico or golfing on a world-class course. Both hotels will be operated by the same general manager and executive team.

Wichita, Kansas-based Core Development began construction last year on a 17-story building in Sarasota that will house 270 hotel rooms on the first nine floors and approximately 50 condominiums on the top eight floors, all of which will be managed by Ritz-Carlton. Bonita Springs, Florida-based WCI Communities will develop another 80 Ritz-managed condominiums next to the hotel. "Obviously, we'll be a seasonal hotel, but we also have the ability to be a business hotel," explains Kevin Daves, president of Core Development, alluding to the building's 18,000 square feet of conference space. The project is slated for completion November 2001.

With two Ritz-Carlton hotels already open in Atlanta, the next Georgia location will be at Reynolds Plantation in Greensboro, approximately 65 miles east of the metropolitan area. In addition to a main house and conference pavilion, 250 guest rooms at the Ritz-Carlton Lodge will be dispersed among three low-rise buildings to suggest the feel of a country estate. Situated on 35 acres along the banks of Lake Oconee, the lodge will offer access to the four championship golf courses on the plantation designed by such notables as Jack Nicklaus and Rees Jones. The hotel buildings, as well as a 26,000-square-foot spa, are being designed with a Creek Indian theme.

After a 3-year absence, Ritz-Carlton returned to the nation's capital in October with a 300-room hotel in Washington, D.C.'s West End. The $260 million project, which includes 162 condominiums and 25,000 square feet of retail space, was developed by a joint venture between Millennium Partners and Eastbanc -- the same team that will bring the city its second Ritz-Carlton. A $150 million, mixed-use project in Georgetown will be highlighted by a 93-room boutique hotel, a 3,000-seat Loews Theatres multiplex and 13,000 square feet of retail space.

Around the Region

Many other areas around the Southeast are drawing the attention of developers and luring business from traditional destinations. A growing city where one might anticipate finding a lofty hotel project is Charlotte. A rising star in the convention business, Charlotte will soon get the final puzzle piece for making it an ideal site for business meetings. The Charlotte Westin will open in 2002 directly across from the Charlotte Convention Center, bringing 700 rooms and more than 46,000 square feet of meeting space to the Queen City. The $143 million hotel will be developed and owned by Atlanta-based Portman Holdings and operated by Starwood Hotels & Resorts, the owner of Westin Hotels & Resorts.

Asheville, North Carolina, perhaps isn't the most likely place to find a deluxe hotel project, but The Biltmore Company believes it's the perfect location. A $31 million, 213-room inn will open on the historic Biltmore Estate in spring 2001. Established as a country retreat by George Vanderbilt in 1895, Biltmore Estate is the leading attraction for visitors to Asheville, and the new inn will offer the only overnight accommodations on the property.

Isle of Capri Casinos is gambling that a new hotel and entertainment center in Tunica, Mississippi, will pay off in terms of more visitors to its casino. Last month, the Biloxi, Mississippi-based company opened Isle of Capri Tunica with 227 rooms, of which 120 are deluxe suites with in-room whirlpool tubs, and the $14 million Paradise Entertainment Center, which will produce Las Vegas-style shows in two state-of-the-art theatres. Gregory Guida, Isle of Capri's vice president of development, is quick to point out that hotels are an integral component of the casino business. "We're a gaming company, and that's part of the gaming product," says Guida. "All of the casinos have hotels. We're the last entrant into the market."

In Portsmouth, Virginia, Marriott International is opening the Renaissance Portsmouth Hotel and Waterfront Conference Center, which will serve visitors to the Hampton Roads area beginning January 2001. Situated on a 3.5 acre site in Old Towne Portsmouth overlooking the Elizabeth River, the four-star Renaissance Portsmouth will feature 249 rooms and more than 24,000 square feet of meeting space. The hotel is owned and managed by Crestline Hotels & Resorts of Bethesda, Maryland, and is being developed by Atlanta-based Stormont Trice Corporation.


©2001 France Publications, Inc. Duplication or reproduction of this article not permitted without authorization from France Publications, Inc. For information on reprints of this article contact Barbara Sherer at (630) 554-6054.




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